Privacy Policy
Effective Date: 01/01/26
(“Company,” “we,” “us,” or “our”) collects, uses, shares, and protects your personal information in connection with our mortgage lending, brokerage, and related services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
Full name
Phone number
Email address
Mailing address
Employment and income information
Property and loan-related information
Credit-related information (as permitted by law)
Any information submitted through our websites, landing pages, advertisements, lead forms, or communications
We may also automatically collect certain technical information such as IP address, browser type, device identifiers, cookies, and website interaction data.
2. How We Use Your Information
We use your personal information to:
Evaluate eligibility for mortgage, refinance, or lending products
Act as a mortgage broker and/or correspondent lender
Communicate regarding loan options, rates, and related services
Respond to inquiries and provide customer support
Deliver marketing, educational, or promotional communications
Improve our website, technology, and marketing efforts
Comply with federal and state laws, regulations, and licensing requirements
3. Consent to Contact & Communication Methods
By submitting your information, you expressly authorize Chile Verde Commercial and its representatives, affiliates, and service providers to contact you using any of the following methods, as permitted by law:
Telephone calls, including live calls, AI-generated or AI-assisted voice calls, and prerecorded messages
Text messages (SMS/MMS)
Live call transfers
Email communications
Contact may be made using automated dialing systems, artificial intelligence technology, or similar tools.
Your consent is not required as a condition of loan approval or purchase.
You may revoke your consent at any time by replying STOP, requesting removal during a call, or contacting us directly.
4. How We Share Your Information
We may share your personal information only as permitted or required by law, including with:
Wholesale lenders, investors, and correspondent partners
Mortgage service providers (credit reporting agencies, title companies, compliance vendors, technology providers, marketing vendors)
Government agencies, regulators, or other parties as required by law
We do not sell your information including but not limited to mobile phone, address and other personal information.
5. Protection of Your Information
We maintain reasonable physical, electronic, and administrative safeguards designed to protect your personal information in accordance with applicable laws, including the Gramm-Leach-Bliley Act (GLBA).
Access to personal information is restricted to authorized personnel and service providers with a legitimate business need.
6. State-Specific Privacy Rights
California Residents (CCPA / CPRA)
California residents have the right to:
Know what personal information we collect and how it is used
Request access to or deletion of certain personal information
Correct inaccurate personal information
Limit the use of sensitive personal information (as applicable)
We do not sell or share personal information as defined by California law.
Texas Residents
We collect and process personal information in accordance with Texas law and applicable federal regulations governing mortgage lending and consumer privacy.
Florida Residents
We safeguard personal information consistent with Florida law and federal mortgage privacy requirements. Information is used only for lawful business purposes related to lending and marketing.
Oregon Residents
Oregon residents may request access to or deletion of personal information, subject to legal and regulatory retention obligations.
7. Cookies & Tracking Technologies
We may use cookies, pixels, and similar tracking technologies to:
Improve website functionality
Measure advertising effectiveness
Analyze site traffic and usage
You may control cookie settings through your browser preferences.
8. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
9. Data Retention
We retain personal information for as long as necessary to fulfill business, legal, regulatory, and compliance obligations, even if a consumer opts out of communications.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
11. Contact Information
If you have questions about this Privacy Policy or your personal information, please contact:
Chile Verde Commercial
Email: [email protected]
Phone:(562) 715-7071
Address: 12054 n Jantzen Beach Ave, Portland OR 97217